**Key Responsibilities:**

* Continuously monitor key business and technical processes using monitoring tools and dashboards.
* Analyze system alerts, logs, and performance metrics to identify potential issues and bottlenecks.
* Investigate and troubleshoot process failures, escalating incidents as needed.
* Collaborate with Functional, support, and engineering teams to implement solutions that enhance system reliability.
* Establish and maintain incident response protocols for rapid issue resolution.
* Identify opportunities to improve monitoring capabilities, alerting mechanisms, and automated issue resolution.
* Implement automated monitoring scripts and reports to enhance system visibility.
* Work with development teams to integrate monitoring best practices into new and existing applications.
* Work closely with cross-functional teams including Functional, DevOps, support, and business stakeholders.
* Maintain comprehensive documentation on monitoring setups, troubleshooting guides, and process workflows.
* Conduct knowledge-sharing sessions to train team members on best practices.

Career Level – IC3

**Skills:**

* Good Understanding on **Fusion SaaS Technology and Products** .
* Functional knowledge in any of Oracle ERP, SCM or HCM will be a Plus
* Familiarity with **BIP Report development and Oracle Cloud Observability platform**
* Knowledge of **Oracle Identity and Access Management** systems including industry standard protocols such as OAuth. Knowledge of RBAC and policy-based access control models will be plus.
* Working knowledge with **Oracle Cloud Infrastructure (OCI)** or any Cloud technology **.**
* Familiarity with Oracle Integrated Cloud **(OIC) integrations** and Adapters
* Knowledge of cloud deployment security **, security lifecycle** and operations practices
* Experience working and integrating with **SQL or NoSQL databases** .
* demonstrating the knowledge of ML Algorithms and Results interpretation
* Knowledge of cloud architecture and technologies, such as **Docker, Kubernetes** , service mesh products will be optional but desirable.
* Strong competence in developing presentations required **MS Word, PowerPoint and thorough knowledge in advanced Excel.**
* Excellent **Communication and collaboration skills**